Frequently Asked Questions
How quickly can you respond to emergencies?
We typically arrive within 30 minutes for emergency calls in Ste. Genevieve and surrounding areas. Our 24/7 dispatch ensures immediate response regardless of time or weather conditions.What types of vehicles can you tow?
We handle passenger cars, trucks, motorcycles, and heavy-duty commercial vehicles including semi-trucks. Our fleet includes specialized equipment for safe transport of all vehicle types and sizes.Do you provide roadside assistance services?
Yes, we offer complete roadside assistance including tire changes, fuel delivery, vehicle lockout service, and battery jumps. These services often resolve issues without requiring towing.How far will you tow my vehicle?
We provide both local and long-distance towing services. Local transport covers our 30-mile service radius, while our long-haul service can transport vehicles across state lines safely.What areas do you serve around Ste. Genevieve?
We serve within a 30-mile radius including Perryville, Farmington, Festus, and parts of Illinois like Red Bud, Sparta, and Chester. Our coverage extends throughout Perry County and beyond.Are you available on weekends and holidays?
Yes, we operate 24/7 every day of the year including weekends and holidays. Vehicle emergencies don't follow schedules, so neither do we when you need assistance.What should I do while waiting for the tow truck?
Move to a safe location away from traffic, turn on hazard lights, and stay with your vehicle if possible. Call us immediately to minimize your wait time and ensure quick response.Can you tow my car if it's stuck or damaged?
Yes, we specialize in vehicle recovery including cars stuck in ditches, mud, or snow, and damaged vehicles from accidents. Our equipment handles challenging recovery situations safely and effectively.Do you offer heavy-duty towing services?
Absolutely, we provide heavy-duty towing and recovery for commercial trucks, semi-trailers, and large vehicles. Our specialized equipment and trained operators ensure safe transport of heavy commercial equipment.How do I know what towing will cost?
Costs depend on distance, vehicle type, time of day, and services needed. We provide upfront estimates before starting work with transparent pricing and no hidden fees.